Communication Skills:
“Nothing is more essential to success in any area of your life than the ability to communicate well”
Paul W. Swets – Author & Entrepreneur
Communication skills are a must for any employee of any organization or institution. Effective communication from the staff will represent an efficient and a successful Company. Communication skills training is vital to the development of staff as well to the conduction of business affairs proficiently.
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Leadership:
In any company or institution, the performance of the organization depends largely on the attributes and skills of the leaders. Leaders are not born and can be developed with leader development programs. Leaders have to be taught in various skills such as communication skills, power distribution (delegation), conflict resolution, people management skills etc.
Public Speaking:
The most important skills that the company can develop in employees are the talent in public speaking. Public speaking is important to staff because they represent the image, face and voice of the company. Confident public speaking can give the organization credibility to enhance the overall performance.
Personal Development:
Crucial to the staff development in any organization. Self-reliant, happy and proactive employees will contribute better to high performance and profitability of the business.
Team Building:
As organizations rely heavily on work that is done between teams, team building training is essential to motivate staff. Team building trainings will enhance the staff with attributes to work together with other employees, resolve issues, and identify best methodology to work as a team.
Group Coaching:
Found to be beneficial to staff when SWOT analysis has been done. With identification of the weaker areas that have been identified, group interventions or trainings will enable the employees to function better as a team.
Time Management:
This is one area that most organizations are keen to manage with employees. Time management training assists employees to learn various tools to discipline and manage time in their personal lives as well their professional lives.
Conflict Resolution:
In a century where we have people from diverse cultures, multiple personalities and different countries, conflict resolution is found be fundamental. Conflict resolution provides the technical know how to identify the problems or issues that may arise between individuals, teams, or departments. The Managers or heads of departs or colleagues can intervene and address the problems if they have the conflict resolution training tools
Target Market
The training we provide will cover the following personnel:
- Shop workers: Office workers: (customer service, communication skills, Personal Development.)
- Senior Management: (Leadership, Management, Personal development, communication skills, conflict management)
- Employees: (Customer Service, Personal Hygiene, Personal Development, Communication Skills)
- Line Managers: (Communication Skills, Conflict Resolution, Personal Development, Time Management, Business Development, Leadership, Team building 1.2.1 & Group Coaching)
- Senior Managers: (Communication Skills, Conflict Resolution, Personal Development, Time Management, Business Development, Leadership, Team building 1.2.1 & Group Coaching)